All Systems Operational

About This Site

Welcome to the SAFEQ Cloud status page.
Here you will find updates on any system disruptions.
Only major incidents affecting overall service will be posted here.

EU data center ? Operational
90 days ago
100.0 % uptime
Today
EU Central data center ? Operational
90 days ago
100.0 % uptime
Today
DE Data Center ? Operational
90 days ago
99.9 % uptime
Today
UK GovCloud data center ? Operational
90 days ago
100.0 % uptime
Today
US East data center ? Operational
90 days ago
100.0 % uptime
Today
CA data center ? Operational
90 days ago
100.0 % uptime
Today
APAC data center ? Operational
90 days ago
100.0 % uptime
Today
AU data center ? Operational
90 days ago
100.0 % uptime
Today
YSoft SAFEQ Website ? Operational
YSoft Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The Y Soft hosted SAFEQ Cloud servers in the US and CA data centers will receive an upgrade to 2024.10.31

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.

Posted on Nov 11, 2024 - 16:23 CET
The Y Soft hosted SAFEQ Cloud servers in our EU Central, DE and UK data centers will receive an upgrade to version 2024.10.31

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.

Posted on Nov 11, 2024 - 16:54 CET
Past Incidents
Nov 13, 2024

No incidents reported today.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Resolved - The service is fully operational.
Nov 6, 14:53 CET
Investigating - We are investigating alerts that we have received, and scanning is degraded.
All other components are functional.

We will keep you informed as soon as we know more.
Updates will follow on this channel.

Nov 6, 14:18 CET
Nov 5, 2024
Completed - The scheduled maintenance has been completed.
Nov 5, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 21:00 CET
Update - We have rescheduled our planned maintenance.
This was previously scheduled for 4th November, will now take place on 5th November

Oct 30, 12:42 CET
Scheduled - The Y Soft hosted SAFEQ Cloud servers in our EU data center will receive an upgrade to version 2024.10.17.

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.

Oct 28, 14:04 CET
Completed - The scheduled maintenance has been completed.
Nov 5, 16:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 15:00 CET
Update - We have rescheduled our planned maintenance.
This was previously scheduled for 4th November, will now take place on 5th November

Oct 30, 12:42 CET
Scheduled - The Y Soft hosted SAFEQ Cloud servers in our AU data center will receive an upgrade to version 2024.10.17.

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.

Oct 28, 14:03 CET
Completed - The scheduled maintenance has been completed.
Nov 5, 15:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 14:00 CET
Update - We have rescheduled our planned maintenance.
This was previously scheduled for 4th November, will now take place on 5th November

Oct 30, 12:42 CET
Scheduled - The Y Soft hosted SAFEQ Cloud servers in the AP data center will receive an upgrade to 2024.10.17

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.

Oct 28, 14:02 CET
Nov 4, 2024
Completed - The scheduled maintenance has been completed.
Nov 4, 22:20 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 21:00 CET
Update - We have rescheduled our planned maintenance.
This was previously scheduled for 31st October, will now take place on 4th November

Oct 30, 12:41 CET
Scheduled - The Y Soft hosted SAFEQ Cloud servers in our EU Central, DE and UK data centers will receive an upgrade to version 2024.10.17

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.

Oct 28, 14:07 CET
Resolved - This incident has been resolved.
Nov 4, 14:11 CET
Monitoring - The service is operational.
We are currently monitoring the situation.

Nov 4, 12:59 CET
Investigating - We are investigating alerts that we have received, and service may be impacted if communicating via port 443. Updates will follow on this channel.
Nov 4, 12:20 CET
Completed - The scheduled maintenance has been completed.
Nov 4, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 09:00 CET
Update - We have rescheduled our planned maintenance.
This was previously scheduled for 30th October, will now take place on 4th November

Oct 30, 12:40 CET
Scheduled - The Y Soft hosted SAFEQ Cloud servers in the US and CA data centers will receive an upgrade to 2024.10.17

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.

Oct 28, 14:07 CET
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.