Update - We continue to investigate this issue. We've escalated it to the cloud provider Open Telekom Cloud (OTC), as they own the SMTP server that the system is using. The issue has stabilized. We will continue to monitor this issue and will update you on its status.
Sep 17, 2024 - 15:01 CEST
Investigating - Engineers are actively investigating issues in the DE data center. The scanning service is affected. We are investigating the issue with high priority. Updates will follow on this channel.
Sep 17, 2024 - 11:15 CEST

About This Site

Welcome to the SAFEQ Cloud status page.
Here you will find updates on any system disruptions.
Only major incidents affecting overall service will be posted here.

EU data center ? Operational
90 days ago
99.94 % uptime
Today
EU Central data center ? Operational
90 days ago
100.0 % uptime
Today
DE Data Center ? Operational
90 days ago
99.84 % uptime
Today
UK GovCloud data center ? Operational
90 days ago
100.0 % uptime
Today
US East data center ? Operational
90 days ago
100.0 % uptime
Today
CA data center ? Operational
90 days ago
100.0 % uptime
Today
APAC data center ? Operational
90 days ago
100.0 % uptime
Today
AU data center ? Operational
90 days ago
100.0 % uptime
Today
YSoft SAFEQ Website ? Operational
90 days ago
100.0 % uptime
Today
YSoft Partner Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 13, 2024

No incidents reported today.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024
Resolved - This incident has been resolved.
Oct 7, 22:38 CEST
Identified - The issue has been identified and the cluster is being rebooted.
Oct 7, 22:19 CEST
Update - We are receiving an increased number of alerts on our cloud environment, and printing services are affected.
We are investigating the issue with high priority.

Updates will follow on this channel.

Oct 7, 22:17 CEST
Investigating - We have identified ongoing performance inconsistencies with our EU data center. We are working to resolve this as quickly as possible.
Oct 7, 21:59 CEST
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.