All Systems Operational

About This Site

Welcome to the SAFEQ Cloud status page.
Here you will find updates on any system disruptions.
Only major incidents affecting overall service will be posted here.

Uptime over the past 90 days. View historical uptime.
EU data center ? Operational
90 days ago
99.94 % uptime
Today
EU Central data center ? Operational
90 days ago
100.0 % uptime
Today
DE Data Center ? Operational
90 days ago
99.87 % uptime
Today
UK GovCloud data center ? Operational
90 days ago
100.0 % uptime
Today
US East data center ? Operational
90 days ago
100.0 % uptime
Today
CA data center ? Operational
90 days ago
100.0 % uptime
Today
APAC data center ? Operational
90 days ago
100.0 % uptime
Today
AU data center ? Operational
90 days ago
100.0 % uptime
Today
YSoft SAFEQ Website ? Operational
YSoft Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024
Planned upgrade of the SAFEQ Cloud servers - EU
Completed - The scheduled maintenance has been completed.
Oct 21, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 21:00 CEST
Scheduled - The Y Soft hosted SAFEQ Cloud servers in our EU data center will receive an upgrade to version 2024.10.03.

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.
Oct 18, 11:53 CEST
Planned upgrade of the SAFEQ Cloud servers - AU
Completed - The scheduled maintenance has been completed.
Oct 21, 16:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 15:00 CEST
Scheduled - The Y Soft hosted SAFEQ Cloud servers in our AU data center will receive an upgrade to version 2024.10.03

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.
Oct 18, 11:51 CEST
Planned upgrade of the SAFEQ Cloud servers - AP
Completed - The scheduled maintenance has been completed.
Oct 21, 15:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 14:00 CEST
Scheduled - The Y Soft hosted SAFEQ Cloud servers in the AP data center will receive an upgrade to 2024.10.03

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.
Oct 17, 14:53 CEST
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024
Planned upgrade of SAFEQ Cloud servers - EU Central, DE & UK
Completed - The scheduled maintenance has been completed.
Oct 17, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 21:00 CEST
Scheduled - The Y Soft hosted SAFEQ Cloud servers in our EU Central, DE and UK data centers will receive an upgrade to version 2024.10.03.

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.
Oct 16, 18:07 CEST
Planned upgrade of the SAFEQ Cloud servers - US & CA
Completed - The scheduled maintenance has been completed.
Oct 17, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 09:00 CEST
Scheduled - The Y Soft hosted SAFEQ Cloud servers in the US and CA data centers will receive an upgrade to 2024.10.03

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.
Oct 16, 14:58 CEST
Oct 16, 2024
DE Data Center - Investigating Issues with Scanning
Resolved - This incident has been resolved.
Oct 16, 13:17 CEST
Update - We continue to investigate this issue. We've escalated it to the cloud provider Open Telekom Cloud (OTC), as they own the SMTP server that the system is using. The issue has stabilized. We will continue to monitor this issue and will update you on its status.
Sep 17, 15:01 CEST
Investigating - Engineers are actively investigating issues in the DE data center. The scanning service is affected. We are investigating the issue with high priority. Updates will follow on this channel.
Sep 17, 11:15 CEST
Oct 15, 2024
Hotfix rollout of SAFEQ Cloud servers - North America Region
Completed - The scheduled maintenance has been completed.
Oct 15, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 09:00 CEST
Scheduled - The SAFEQ Cloud servers the North American region will receive an important hotfix.

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.
Oct 14, 17:14 CEST
Oct 14, 2024
Hotfix rollout of SAFEQ Cloud servers - Europe, Asia & Oceania
Completed - The scheduled maintenance has been completed.
Oct 14, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:00 CEST
Scheduled - The SAFEQ Cloud servers in Europe, Asia & Oceania regions will receive an important hotfix.

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.
Oct 14, 17:10 CEST
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

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