YSoft SAFEQ Cloud - EU Datacenter Degraded Performance – Incident details

All systems operational

EU Datacenter Degraded Performance

Resolved
Partial outage 0
Started 4 months agoLasted about 2 hours
Updates
  • Resolved
    Resolved

    The service is fully operational. We have resolved it by restarting services, and will continue to monitor performance.

  • Monitoring
    Monitoring

    We have restarted services in the EU Data Center, and the service is in the process of recovering, and we are actively monitoring to ensure full restoration. We will continue to update on this channel.

  • Identified
    Identified

    We have identified the root cause of the issues in the EU Data Center, and are performing essential maintenance at this time, which may temporarily impact the service. As a result, you might experience difficulties connecting. We are actively working to resolve this incident as quickly as possible. Further updates to follow.

  • Investigating
    Investigating

    We are investigating alerts that we have received, and the EU Data Center may have degraded performance. We will keep you informed as soon as we know more. Updates will follow on this channel.