YSoft SAFEQ Cloud - Cloud terminal not registered - Degraded system outage – Incident details

All systems operational

Cloud terminal not registered - Degraded system outage

Resolved
Operational
Started over 1 year agoLasted about 22 hours
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The service is now fully operational, and a hotfix has been deployed. We are currently monitoring the situation.

  • Investigating
    Investigating

    We are receiving alerts from Cloud terminals indicating that some devices may not be registered following the terminal update. Our team is investigating the issue and working on a solution. Updates will follow on this channel.