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SAFEQ Cloud Status Page - Operational
SAFEQ Cloud Status Page
The scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
The Y Soft hosted SAFEQ Cloud servers in our EU data center will receive an upgrade to version 2025.02.20 While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect. This date is subject to change.
The Y Soft hosted SAFEQ Cloud servers in our AU data center will receive an upgrade to version 2025.02.20 While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect. This date is subject to change.
The Y Soft hosted SAFEQ Cloud servers in the AP data center will receive an upgrade to 2025.02.20 While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect. This date is subject to change.
The Y Soft hosted SAFEQ Cloud servers in our EU Central, DE and UK data centers will receive an upgrade to version 2025.02.20 While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect. This date is subject to change.
The Y Soft hosted SAFEQ Cloud servers in the US and CA data centers will receive an upgrade to 2025.02.20 While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect. This date is subject to change.
The SAFEQ Cloud servers in US/CA data center will receive a hotfix. While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.
The SAFEQ Cloud servers in all data centers will receive maintenance for the OMNI platform Customers running OMNI Bridge devices may experience brief interruptions in service, while devices are upgraded and locally reconnect. This date is subject to change.
The Y Soft hosted SAFEQ Cloud servers in the US and CA data centers will receive an upgrade to 2025.02.06 While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect. This date is subject to change.
The Y Soft hosted SAFEQ Cloud servers in the US and CA data centers will receive an upgrade to 2025.01.23. While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect. This date is subject to change.
The service is once again operational.
We are actively monitoring the situation.
We are investigating alerts that we have received, and scanning may be degraded. We will keep you informed as soon as we know more. Updates will follow on this channel.
The Y Soft hosted SAFEQ Cloud servers in the US data centers will receive an upgrade to 2025.01.09 While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect. This date is subject to change.
The service is fully operational.
⚠️ Web UI Unavailable Our Web Interface is temporarily inaccessible. ✅ Print & Scan Services Operational All Print and Scan functionalities are working as expected. You can continue to use these services without interruption. Updates will be provided on this channel.
We have restarted services and we are actively monitoring the situation to ensure the service is fully operational.
We have identified the root cause, and we are restarting services on the EU Data Center.
We are investigating alerts that we have received, and the EU Data Center may be impacted. Updates will follow on this channel.
The service is fully operational. We have resolved it by restarting services, and will continue to monitor performance.
We have restarted services in the EU Data Center, and the service is in the process of recovering, and we are actively monitoring to ensure full restoration. We will continue to update on this channel.
We have identified the root cause of the issues in the EU Data Center, and are performing essential maintenance at this time, which may temporarily impact the service. As a result, you might experience difficulties connecting. We are actively working to resolve this incident as quickly as possible. Further updates to follow.
We are investigating alerts that we have received, and the EU Data Center may have degraded performance. We will keep you informed as soon as we know more. Updates will follow on this channel.
The rollback has been successful and we are monitoring the data center. The service is operational
The service is in the process of rolling back to 2024.11.28. We will continue to update this incident here.
The US Data Center might be inaccessible, and services are impacted. We are investigating the issue with the highest priority. Your service will likely be interrupted. Updates will follow on this channel.
We are investigating alerts that we have received, and the US Data Center has degraded performance. We will keep you informed as soon as we know more. Updates will follow on this channel.
Maintenance will begin as scheduled in 60 minutes.
The Y Soft hosted SAFEQ Cloud servers in the US and CA data centers will receive an upgrade to 2025.01.09 While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect. This date is subject to change.
Jan 2025 to Mar 2025
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