EU Datacenter Degraded Performance

Incident Report for YSoft SAFEQ Cloud

Resolved

The service is fully operational.

We have resolved it by restarting services, and will continue to monitor performance.
Posted Jan 27, 2025 - 13:17 CET

Monitoring

We have restarted services in the EU Data Center, and the service is in the process of recovering, and we are actively monitoring to ensure full restoration.

We will continue to update on this channel.
Posted Jan 27, 2025 - 12:58 CET

Identified

We have identified the root cause of the issues in the EU Data Center, and are performing essential maintenance at this time, which may temporarily impact the service.

As a result, you might experience difficulties connecting.
We are actively working to resolve this incident as quickly as possible.

Further updates to follow.
Posted Jan 27, 2025 - 11:49 CET

Investigating

We are investigating alerts that we have received, and the EU Data Center may have degraded performance.

We will keep you informed as soon as we know more.

Updates will follow on this channel.
Posted Jan 27, 2025 - 11:38 CET
This incident affected: EU data center.